FAQ
Shipping + Returns
How much will it cost to ship my order?
We offer free shipping, everyday!
How can I track my order?
You will be sent a tracking number with your order once your package has shipped. You can also always track your order via our chat feature in the bottom right corner.
How long will it take for my purchase to arrive?
Delivery times vary, and are noted for every product on each product page under "Shipping".
Can I return or exchange my purchase?
We try to get it right the first time! But if not, please review our Returns Policy for more info.
Product
What can I customize?
Every product can be customized to fit your exact body measurements - perfect fit every time! Click the "Custom Size" option on each product page to share your information.
How do I take my measurements?
We have an easy-to-use measurement guide and we are also available for a virtual measurement sessions as well.
What if I'm unsure of my size?
Please refer to the "Size & Fit" guide found on each product page OR feel free to Contact Us and one of our stylists will be happy to help you.
My item arrived damaged or incorrect - what should I do?
We have strict internal Quality Assurance on every item, so this is a rare circumstance! Please contact us within 24 hours of delivery and send us images of the damage/issue with the item, if so. Send this in an email to hello@shopnyraa.com.
Contact Us
Don't find the answer to your question above? No problem, message us here!